What You Need to Know About General Liability Insurance for Retail Companies

July 10, 2023

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By: Vernon Williams | Commercial Agency Advisors & Principal

888-412-7630 | vwilliams@thebrightonfinancial.com

Category: Commercial Insurance

Risks faced by retailers are multifaceted - a customer could slip on a wet floor, a fire could ravage inventory, or a faulty product could cause harm, leading to potential lawsuits. In addition, modern retail operations also have to contend with cyber threats and data breaches.


Retail Store General Liability Insurance provides a safety net against such eventualities, covering claims related to bodily injuries, property damage, and even personal and advertising injuries. This coverage plays a vital role not just in ensuring smooth day-to-day operations, but also in protecting the financial stability and reputation of the company.


We Have the Best Retail Store General Liability Insurance Policies


At Brighton Financial and Insurance Services (BFIS), we understand the unique needs of retailers. Our carefully tailored Retail Store General Liability Insurance policies provide comprehensive coverage to protect your enterprise from a wide variety of potential risks, while our team of knowledgeable insurance advisors will help you find the best solution for your business. We also have competitive rates and flexible payment options to suit your budget.


Contact us now to find out more about our Retail Store General Liability Insurance policies and get the protection you need for your business! Our friendly, experienced team is standing by to answer any questions you may have.


What is General Liability Insurance and How Does it Help Retail Stores?


General Liability Insurance acts as a shield for businesses, including retail stores, offering protection against a broad spectrum of claims. These claims can arise from incidents such as bodily injury, property damage, personal and advertising injuries that occur in the course of business operations. This coverage is pivotal in safeguarding retail businesses from potentially devastating financial consequences.


Coverage elements offered by General Liability Insurance to retail stores are as follows:


  1. Bodily Injury and Property Damage Liability: If a customer sustains an injury within your store premises, perhaps due to a slip on a wet floor, or if their property is damaged by one of your store fixtures, this aspect of the policy comes into play. It covers the costs associated with physical harm or property damage caused by your business.
  2. Personal and Advertising Injury: Retail stores often engage in advertising campaigns to attract customers. However, unintentional errors can lead to accusations of libel, slander, copyright infringement, invasion of privacy, or false advertising. In such cases, this component of the insurance provides protection against any subsequent lawsuits.
  3. Medical Payments: Accidents can occur unexpectedly. If a customer is injured on your store premises and requires immediate medical care, the costs associated with this care are covered under the Medical Payments provision, irrespective of who is at fault.
  4. Products and Completed Operations: Retail stores sell a variety of products. If a product sold by your store turns out to be faulty and causes harm to a customer, any legal and compensation costs arising from this incident would be addressed by this part of your policy.
  5. Damage to Rented Premises: For retailers operating from leased spaces, any accidental damage caused to the building by your store is covered under this provision. For example, a fire originating from your store that damages the building would trigger this coverage, handling the repair costs.


In essence, General Liability Insurance is invaluable for retail stores, mitigating potential financial risks and allowing businesses to focus on what they do best - serving their customers.


Who Needs Retail Store General Liability Insurance?


Many types of retail businesses can benefit from having a Retail Store General Liability Insurance policy. This type of coverage is particularly important for those who may be exposed to potential liabilities through their operations, such as:


  • Grocery stores
  • Convenience stores
  • Supermarkets
  • Restaurants and Bars
  • Clothing stores
  • Jewelry stores
  • Electronics stores
  • Home improvement stores
  • Music stores
  • Bookstores
  • Pet supply stores
  • Hobby shops
  • Florists
  • Sporting goods retailers
  • Gift shops


Whether it is a large-scale chain store or a local mom-and-pop, any type of retail business can be vulnerable to claims of liability and should make sure they are adequately protected with the right Retail Store General Liability Insurance policy.


Retail Store Property Insurance Vs General Liability Insurance


Retail Store Property Insurance and General Liability Insurance are two distinct types of coverage that protect different aspects of a retail business. While both are crucial for comprehensive protection, they serve different purposes and cover different types of risks.


Retail Store Property Insurance is designed to protect the physical assets of a retail business. This includes the building itself (if owned by the retailer), fixtures, furniture, equipment, inventory, and sometimes even the personal belongings of employees. If your retail store suffers damage due to events like fire, theft, vandalism, or certain types of weather events, property insurance would cover the costs of repair or replacement.


For example, if a storm causes damage to your retail store’s roof and water ruins your inventory, your property insurance would cover the cost of repairing the roof and replacing the damaged goods. However, this policy does not cover liability issues - that's where General Liability Insurance comes in.


General Liability Insurance, on the other hand, is primarily focused on protecting your business from third-party claims related to bodily injury, property damage, and personal and advertising injury. This means if a customer slips and falls in your store or if your advertising campaign unintentionally infringes on someone's copyright, General Liability Insurance would cover the legal fees, medical costs, and any settlements or judgments against you.


Importantly, while General Liability Insurance covers damage to a third party's property, it doesn't cover damage to your own business property. That's why it's essential to have both types of insurance for complete protection.


In sum, Retail Store Property Insurance protects your business's physical assets, while General Liability Insurance protects against claims arising from injuries or damages suffered by others as a result of your business operations. Both are fundamental components of a comprehensive business insurance plan.

Common Exclusions in Retail Store General Liability Insurance Policies


General Liability Insurance policies may have certain exclusions that do not provide coverage. Common exclusions include the following:


  • Professional liability or malpractice;
  • Intentional torts committed by you, your employees, or agents;
  • Damage to real property owned by you (this is covered under Property insurance);
  • Bodily injury or property damage from products manufactured, sold, handled or distributed;
  • Business-related auto accidents (this is covered under Commercial Auto insurance);
  • Employment-related claims (this is covered under Worker's Compensation Insurance).


Before purchasing a General Liability policy for your retail store, be sure to understand the exclusions that may apply so you can make an informed decision.


Does Retail Store General Liability Insurance Have A Deductible?


Yes, Retail Store General Liability Insurance may have a deductible, which is the amount of money you must pay out-of-pocket before your policy kicks in to cover any claims. Generally speaking, the higher your deductible, the lower your premium. Be sure to check with your insurer for more information on deductibles and other policy specifics.


What You Need to Get a General Liability Insurance Policy for Your Retail Store


Here's a step-by-step guide to help you navigate the process:


Step 1: Understand Your Business Risks


These could range from customer injuries to theft or damage to your inventory. A detailed risk assessment will help you determine the type and amount of coverage you need.


Step 2: Find a Reputable Insurance Agent


A retail business insurance agent, such as BFIS, can be invaluable in this process. They can guide you through the complexities of different policies and help you find the one that best suits your business needs. They can also assist you in understanding the terms and conditions of your policy.


Step 3: Gather Necessary Information


To apply for a general liability insurance policy, you'll need to provide certain details about your business. This often includes:


  • The nature of your business
  • The number of employees
  • Your business location
  • Your annual revenue
  • Any previous claims


Step 4: Get Quotes and Compare Policies


Once you've gathered all the necessary information, your insurance agent can help you get quotes from different insurance providers. It's important to compare these policies carefully, considering not just the cost but also the extent of coverage, policy limits, and any exclusions.


Step 5: Purchase Your Policy


After choosing the policy that best fits your needs, the final step is to purchase it. Be sure to read through all the paperwork thoroughly before signing anything. Once the policy is in effect, make sure to review it regularly, especially if there are changes in your business operations.


How Much Does Retail Store General Liability Insurance Cost?


The cost of your general liability insurance depends on several factors, including the size and type of business, as well as the industry you're in. Generally, premiums for retail stores range from $500 to $2,000 annually. Smaller businesses with fewer employees and lower revenue may pay less than that amount. Speak with an experienced insurance broker or agent to get a better understanding of what you should be paying.


Compare Retail Store General Liability Insurance Policies and Quotes


If you're looking for a general liability insurance policy for your retail store, BFIS can help. Our team of experienced insurance professionals will provide you with multiple quotes from top-rated providers so that you can compare policies and choose the best one to fit the needs of your business. Contact us today to learn more and get started!

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