What You Need to Know About General Liability Insurance for Healthcare Companies

July 10, 2023

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By: Vernon Williams | Commercial Agency Advisors & Principal

888-412-7630 | vwilliams@thebrightonfinancial.com

Category: Commercial Insurance

As a healthcare professional or member of the management team, your roles are multifaceted and complex. From overseeing patient care and medical procedures to managing administrative tasks and ensuring regulatory compliance, you are integral to the smooth operation of hospitals, clinics, or private practices. 


However, even with the highest levels of care and diligence, risks are an inherent part of the healthcare industry. Situations involving potential medical malpractice, accidents within your premises, or other unforeseen circumstances can pose significant challenges. This is where the importance of general liability insurance comes into play. It serves as a protective shield against these potential risks, safeguarding the financial health of your institution or practice.


We Have the Best General Liability Insurance Policies for Healthcare Businesses


You don't have to walk the healthcare industry's tightrope alone. Brighton Financial and Insurance Services (BFIS) is dedicated to helping you find the right general liability insurance plan that fits your needs and budget. 


We make the process of obtaining insurance easy and stress-free, so you can focus on what matters most—caring for your patients and running your business. Contact us today to learn more about our tailored general liability policies for healthcare organizations. With BFIS by your side, you'll have the peace of mind that comes with knowing you're protected against any risks that come your way.


What is General Liability Insurance and How Does it Help Healthcare Companies?


General Liability Insurance is a vital safety net for businesses, including those in the healthcare sector. It offers protection against liability claims related to bodily injury, property damage, and other unforeseen circumstances that could result in financial loss.


  1. Bodily Injury Coverage: This aspect of General Liability Insurance is particularly relevant for healthcare companies. For instance, if a patient or visitor were to slip and fall within your premises, resulting in an injury, this coverage would handle the legal expenses and any potential settlement or award arising from a lawsuit.
  2. Property Damage Coverage: Property damage is another risk that healthcare facilities face. If a medical professional inadvertently damages a patient's personal property - say, a piece of jewelry gets lost during a procedure - this aspect of the insurance steps in. It covers the costs associated with the repair or replacement of the damaged property.
  3. Personal and Advertising Injury Coverage: This coverage protects against claims of libel, slander, or copyright infringement in your advertising or promotional activities. Suppose your clinic's marketing materials unintentionally use copyrighted images or are accused of making false claims about a competitor. In that case, this component of the policy would cover the defense costs and any damages awarded.
  4. Medical Payments Coverage: This part of your policy can assist in paying for immediate medical expenses incurred if someone is injured on your property, regardless of who is at fault. For example, if a visitor trips over a loose carpet and requires emergency medical attention, this coverage would handle those costs.
  5. Defense Costs Coverage: Lawsuits, irrespective of their merit, can be expensive to defend. Many General Liability Insurance policies include coverage for defense costs. This means that your insurer will help cover the costs of defending against a lawsuit, including attorney fees, court costs, and any settlements or judgments up to the limits of your policy.


In essence, General Liability Insurance provides robust protection for healthcare companies and practitioners. By addressing a range of potential risks and liabilities inherent in their profession, it allows them to focus on what they do best - providing quality healthcare services.


Who Needs General Liability Insurance?


General Liability Insurance is essential for any healthcare provider or company. Some of the most common groups that could benefit from this coverage include:


  • Hospitals, Clinics, and Medical Centers
  • Nursing Homes
  • Physician Groups
  • Physical Therapists
  • Psychologists/Psychiatrists
  • Home Health Aides
  • Dental Offices/Dentists
  • Chiropractors
  • Optometrists
  • Laboratories and Testing Facilities
  • Ambulance Companies
  • Medical Billing Companies
  • Medical Device Manufacturers
  • Pharmaceutical Companies
  • Veterinary Clinics/Hospitals


These professionals and companies are all at risk of lawsuits from patients, clients, and vendors who feel they have been wronged in some way or harmed by negligence. General Liability Insurance helps to protect them from these costs which can be very expensive and potentially devastating without the right coverage in place.


Common Exclusions in Healthcare Company General Liability Insurance Policies


While General Liability Insurance offers broad coverage, it's important to understand that certain exclusions typically apply. These are circumstances or situations that the policy does not cover. Here are some common exclusions in Healthcare Companies General Liability Insurance policies:


  1. Intentional Acts: This exclusion is common across many insurance policies, not just those in healthcare. General Liability Insurance doesn't cover damages or injuries resulting from intentional, malicious acts.
  2. Professional Services: While General Liability Insurance covers bodily injury or property damage, it doesn't extend to injuries or damages resulting from the professional services a healthcare company provides. Those fall under Professional Liability Insurance.
  3. Employee Injuries: Injuries to employees at the workplace are usually covered by Workers' Compensation Insurance, not General Liability Insurance.
  4. Automobile Accidents: Any damages or injuries caused by vehicles, especially those used for business purposes, are typically covered under a separate Commercial Auto Insurance policy.
  5. Data Breaches: General Liability policies do not cover the increasingly common risk of cyber threats or data breaches. For this, a Cyber Liability Insurance policy is necessary.
  6. Damage to Own Property: General Liability Insurance covers damage to others' property, not to the insured's property. That would be covered under a Commercial Property Insurance policy.
  7. Known Claims and Circumstances: If the insured was aware of a claim or circumstance that could lead to a claim before the policy began, it won't be covered.


Understanding these exclusions can help healthcare companies identify any gaps in their coverage and take steps to address them, ensuring they have a comprehensive protection plan in place.

Healthcare Company & Practitioner General Liability Insurance vs Medical Malpractice Insurance


Professional Liability Insurance, often referred to as Errors and Omissions (E&O) insurance or malpractice insurance in the healthcare sector, is frequently confused with General Liability Insurance. While both types of policies are critical for healthcare companies and practitioners, they serve different purposes and offer coverage for different types of risk.


Professional Liability Insurance primarily covers claims related to the provision of professional services. In the healthcare context, this means it protects against lawsuits alleging negligence or mistakes in the delivery of care. For example, if a patient alleges that a misdiagnosis or incorrect treatment led to their condition worsening, Professional Liability Insurance would cover the legal defense costs and any resulting settlements or judgments.


On the other hand, as we've discussed, General Liability Insurance covers bodily injuries or property damage that occur on your premises, but not those resulting from professional services. It also includes protection against personal and advertising injuries.


So, while General Liability Insurance might cover a patient's medical costs if they slip and fall in your waiting room, Professional Liability Insurance would come into play if that same patient sues you for malpractice related to their treatment.


Both these types of insurance complement each other in providing a comprehensive protection plan. While Professional Liability Insurance covers risks associated directly with the practice of medicine, General Liability Insurance takes care of other potential hazards that can occur in the course of running a business. Together, they offer a holistic safeguard, protecting healthcare professionals and businesses from a wide range of financial risks.


How Much Does Healthcare General Liability Insurance Cost?


The cost of General Liability Insurance for healthcare companies can vary widely, depending on several factors:


  1. Business Size: Larger businesses typically have more exposure to risk, which could lead to higher insurance premiums.
  2. Location: Businesses located in areas with high claim rates may face higher insurance costs.
  3. Industry Risk: Healthcare companies inherently face higher risks due to the nature of their work. This can impact the cost of insurance.
  4. Claim History: Companies with a history of numerous claims may have to pay higher premiums.
  5. Coverage Limits: Higher coverage limits mean higher premiums. The coverage limit is the maximum amount the insurance company will pay for a covered loss.
  6. Deductibles: A higher deductible, which is the amount the policyholder pays out of pocket before insurance kicks in, usually results in a lower premium.


While it's difficult to provide an exact estimate without specific business details, premiums for General Liability Insurance typically range from $500 to $15,000 per year for small to medium-sized businesses. For larger healthcare organizations, the costs could be substantially higher.


To reduce the cost of your General Liability Insurance, consider the following tips:


  1. Risk Management: Implement a robust risk management plan to prevent accidents and mitigate risks. This can include regular safety audits, employee training, and maintaining a clean, safe environment.
  2. Choose a Higher Deductible: If you can afford a higher out-of-pocket cost in the event of a claim, choosing a higher deductible can lower your premium.
  3. Bundle Your Policies: Many insurers offer discounts if you buy multiple types of insurance policies from them.
  4. Shop Around: Get quotes from multiple insurers to ensure you're getting the best rate.
  5. Regular Policy Reviews: Regularly review your policy to make sure you're not over-insured or under-insured. As your business changes, so too will your insurance needs.


Remember, while cost is an important factor, it's crucial to ensure that your insurance coverage adequately protects your healthcare business from potential risks.


Compare General Liability Insurance Quotes for Your Healthcare Business


Finding the right General Liability Insurance coverage for your healthcare business can be time-consuming and confusing. Fortunately, you don't have to do it alone. At BFIS, we make it easy to compare multiple quotes from top-rated insurers – all in one place. Get started now by completing our online application. We'll help you find the perfect policy for your healthcare business.


Don't wait – get free quotes today!

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